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Choices
P.O. Box 58251Seattle, WA 98138-1251
Ph: 206.241.0212
Email: mathisc@
choicesforvoluntary.com
Web: choicesforvoluntary.com
Customer Satisfaction
Read these consumer reports and opinions about how well our identity fraud protection program monitors their credit cards and provides reporting of any potential theft.
ID Theft Assist Testimonials:
"I will recommend your services to others, because you guys were very helpful in a time that I was panicking."
-Dallas, Texas
"They handled it extremely professional and followed through smoothly. The coordinator was very helpful, courteous, and professional."
-Brooklyn, New York
"This is a thank you note for your services and concern. I received a call within 15 minutes and the coordinator was very helpful. He explained what he was going to do and why. He followed up daily. What I felt was so amazing and I am incredibly pleased with the concern and services extended to our family at a very traumatic time."
-Shelbyville, Kentucky
"The service is excellent, I am absolutely happy with the services provided."
-Hiram, Ohio
Overall Departmental Ratings:
| Overall quality of service | 100% |
| Overall employee rating | 96% |
| Overall coordinators | very helpful |
| Overall ID Theft Assist | very helpful |
| Follow-up | 95% |
| Speed of assistance | 98% |
| Assistance provided | 97% |
| Customer Service | 98% |
| Recommendation to others | 99% |
*Statistics taken from customer follow up forms returned with Affidavits
